Window
30 days from delivery. Items must be unworn, unwashed and have tags attached. REVIEW: align with your statutory obligations, which may be longer.
Final sale
Stickers, other small accessories and discounted items are final sale.
How to start one
Contact us with your order number and what is wrong. REVIEW: replace with a Shopify returns portal link once configured.
Refunds and shipping costs
Refunds go back to the original payment method once the return is received and checked. REVIEW: state who pays return postage and whether original shipping is refundable.
Faulty items
Anything faulty or wrongly sent is on us — we cover the return and replace or refund it.